Scene Double SDBX/SA2-1 User's Guide download pdf (Page 32)

30 SDMX PS/2 Mini Extender Range

Jitter is evident on video.

Adjust the clock and/or phase on your flat-panel. Contact Technical

Support if this fails to improve the situation.

Are you testing a system using a coiled drum of CATx cable? Try

uncoiling the cable. If this solves the video jitter, you should not have a

problem after full installation.

The image is not stable and is blanking regularly.

Re-power the Remote Unit.

Can the extender be used with RGB video?

Yes.

Keyboard & Mouse

When I am typing, I get wrong or missing characters on the screen.

Your keyboard may be in the wrong mode. Use the appropriate

commands to reset the keyboard and mouse as described in the sections

covering local and remote operation.

The PC comes up with ‘keyboard error’.

Press <F1> or <ESC>. If the keyboard now operates correctly, you need

to adjust the BIOS setup to disable keyboard testing during booting.

The system does not detect a PS/2 mouse.

If connecting the Local Unit to a live system, connect the mouse cable

to the CPU before keyboard connection to ensure the mouse is enabled

correctly.

Issue the Mouse Recovery command.

Check that the mouse cable is connected properly and securely. Reboot

the system.

The mouse pointer moves erratically.

Reset the keyboard and mouse.

Issue the Mouse Recovery command up to three times.

Ensure that you have the latest driver for your mouse.

If you are using the extender with a KVM switch, command the switch

to reset the mouse.

Quit and restart the application. Reboot the PC.

1 2 ... 27 28 29 30 31 32 33 34 35 36 37 ... 48 49

No comments

Scene Double SDBX/SA2-1 User's Guide Page 32